Terms & Conditions

Last updated: February 10, 2026

1. Agreement to Terms

By accessing or using the NL Digital website at nldigital.io (the "Site") and any services, features, content, or applications offered by NL Digital ("we," "us," or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to all of these Terms, you must not access or use the Site or our services.

2. Services

NL Digital is a full-service digital marketing agency providing AI-powered marketing solutions, including but not limited to:

  • Search Engine Optimization (SEO)
  • AI Search Optimization
  • Paid Search & Display Advertising
  • Paid Social Media Advertising
  • Content Marketing & Production
  • Email Marketing
  • Social Media Marketing
  • Brand Strategy & Development
  • Web Design & Development
  • Graphic Design & Audio Production
  • Data Analytics & Live Intelligence Dashboards
  • Funnel Optimization & Journey Optimization

The specific scope, deliverables, timelines, and fees for any engagement will be outlined in a separate Statement of Work (SOW) or service agreement between NL Digital and the client.

3. Client Obligations

By engaging our services, you agree to:

  • Provide accurate, complete, and timely information, materials, and access necessary for us to perform the agreed-upon services.
  • Designate an authorized point of contact for project communication and approvals.
  • Review and provide feedback on deliverables within the agreed timelines.
  • Ensure that all content, materials, and assets you provide do not infringe upon the intellectual property rights of any third party.
  • Maintain the confidentiality of any login credentials or access we provide to you.

4. Intellectual Property

Our Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, software, and design, is the property of NL Digital or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

Client Work Product

Upon full payment of all applicable fees, the client will own the final deliverables created specifically for the client as outlined in the applicable SOW, unless otherwise agreed in writing. NL Digital retains the right to use general knowledge, skills, experience, and non-confidential work samples (including anonymized case studies) for portfolio and marketing purposes.

Third-Party Assets

Deliverables may incorporate third-party assets such as stock images, fonts, plugins, or software. These assets are subject to their own license terms. We will inform you of any third-party licensing requirements applicable to your project.

5. Payment Terms

  • All fees and payment schedules will be specified in the applicable SOW or service agreement.
  • Invoices are due upon receipt unless otherwise stated. Late payments may be subject to a fee of 1.5% per month on the outstanding balance.
  • We reserve the right to pause or suspend services if payment is not received within 15 days of the due date.
  • All fees are non-refundable unless expressly stated in the applicable agreement.
  • Ad spend, third-party tools, and platform fees are billed separately and are the client's responsibility.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, including but not limited to business strategies, analytics data, customer information, and trade secrets. This obligation survives the termination of any service agreement for a period of two (2) years.

7. Disclaimers and No Guarantees

Digital marketing involves inherent uncertainties. While we employ industry best practices and data-driven strategies, NL Digital does not guarantee specific results, including but not limited to:

  • Specific search engine rankings, traffic volumes, or conversion rates
  • Revenue increases, lead generation numbers, or return on ad spend (ROAS)
  • Specific placement or performance on third-party platforms (Google, Meta, LinkedIn, etc.)

Search engine algorithms, advertising platform policies, and market conditions are outside of our control and may change at any time. Past performance does not guarantee future results.

8. Limitation of Liability

To the maximum extent permitted by law, NL Digital and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

  • Your use of or inability to use the Site or our services
  • Any errors, inaccuracies, or omissions in the content on the Site
  • Any unauthorized access to or use of our servers or your personal information
  • Actions taken by third-party platforms, including changes to algorithms or advertising policies

In no event shall our total liability exceed the total fees paid by you to NL Digital in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless NL Digital, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your breach of these Terms
  • Your use of the Site or our services
  • Content, materials, or data you provide to us that infringes on third-party rights
  • Your violation of any applicable laws or regulations

10. Termination

  • Either party may terminate a service engagement with thirty (30) days' written notice, unless otherwise specified in the applicable SOW.
  • We may suspend or terminate your access to the Site immediately if you violate these Terms.
  • Upon termination, you remain responsible for all fees owed for services rendered through the termination date.
  • Provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

11. Use of the Site

When using our Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
  • Use automated tools (scrapers, bots, crawlers) to extract data from the Site without written permission
  • Upload or transmit viruses, malware, or any harmful code
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the operation of the Site

12. Third-Party Links and Services

Our Site may contain links to third-party websites, tools, or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

13. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, government actions, internet or telecommunications failures, or third-party platform outages.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site or our services shall be resolved through binding arbitration in Montgomery County, Texas, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorneys' fees unless otherwise determined by the arbitrator.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable SOW or service agreement, constitute the entire agreement between you and NL Digital regarding your use of the Site and our services. These Terms supersede any prior agreements or communications.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. We will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us: